Simple Return Policy

Our Return Policy at Vellusia is simple: If you don't absolutely love your new Remy Hair once you see it – if you don’t feel this is the best Remy hair you've ever touched – just send it back for a full refund within 30 days.

We ship all orders via FedEx Ground with Signature Confirmation, and your 30 days begins when you sign for your hair.

If for any reason you want to return your Indian Remy hair for a full refund, simply download the Return Authorization Form and mail it to us along with your hair within 30 days from the day you signed for your hair. The Return Authorization Form only takes about 2 minutes to fill out, and it will help us to expedite and track your request so you'll receive your refund faster.

Once we receive your hair and Return Authorization Form, we'll process your refund (minus the cost of shipping and handling) within 3 business days or less.

Our Return Policy is as simple as that. We want you to be thrilled with your purchase and love your new hair, and we're willing to do whatever is necessary to make sure that happens, it's our personal promise!